Property Management

Over a five year period I watched in despair as my investment property was gradually wrecked whilst being managed by one of the top, award winning management companies in West Australia. The company failed to update the property condition report between tenants and after a major upgrade of floor coverings and installation of a new kitchen and laundry. Due to their incompetence an almost new dishwasher was thrown out, the gardens were ruined and the driveway partially wrecked. Due to the high staff turnover within the company, different property managers inspected the property at the 3 monthly inspections and none reported the new kitchen. In fact they did not even realise that the tenants had a dog or that other family members were now living in the house without permission. It was a tremendous relief when Michelle from Michelle Hawkins Real Estate took over the management of the property. In record time she ensured that the dishwasher was replaced and all damages repaired. I was most impressed with her professionalism, her attention to even the smallest detail and her highly effective organisational skills. Now that Jenny Fraser has joined her, I now have the peace of mind knowing that the property is well cared for by a small team of true professionals. It is essential to have consistency when managing properties, especially when the owner lives overseas. Michelle and her team now also manage my sons property. They assisted in having the property renovated, organising quotes and installations for new floor coverings and window treatments. In addition they found an exceptional handyman who renovated the gardens and repainted the whole property at a very reasonable price. I can highly recommend Michelle at Michelle Hawkins Real Estate and her team of 5 to anybody who cares about their investment properties. They go above and beyond to ensure the properties are well maintained and owners and tenants are looked after and treated fairly. Best wishes Eileen Mackenzie Xabia, Alicante. Spain

Eileen Mackenzie

I am writing this to not only thank Michelle for all her effort in selling our property but should anyone be looking for a real estate agent that goes the extra mile and is not just a cowboy that jumped on in the mining boom when houses sold themselves. We originally brought off Michelle and when we saw how she operated signed her up straight away to sell our Wembley property in 2009 and when it came to sell our Woodlands property in 2016, only one phone call was made and that was to Michelle. Her keenness and knowledge is second to none, also her contacts of people who can assist in matters to get your property in the best presentable condition to sell is second to none. With all who assist being there on time, in quick time and more than reasonably priced and quality flawless. These are the things you don't think about when you go to sell, as it is a big decision which you have made, but Michelle is there, calm headed with no pushy advice, guiding and assisting you along the way to make the whole process as painless, stress free and ultimately achieve the sale of your property at the highest price. I would have no hesitations in recommending Michelle to sell your house and she will always be my first port of call for any future real-estate needs. Your Truthfully David Beattie 6.11.2016

David Beattie

After living at the same address for over 32 yrs we reluctantly made the decision to downsize. This began a three year search, by the end of which we were seriously doubting our decision as we systematically eliminated properties for a myriad of reasons. We had several Real Estate Agents come and offer their services whilst valuing our property. Their approach to us ranged from the "ho hum", I'm actually doing you guys a favour. To the high flying number crunchers that gave us figures more suited to Dalkeith than our middle class family suburb. To say we were not impressed is an understatement and further reinforced our commitment to stay where we were. A visit to a home open in Edgewater brought us in contact with Michelle Hawkins. We loved the property she was showing and we invited her to visit ours to value it for us. Michelle arrived at our home with a comprehensive resume of the suburb, surrounding sales in the area and an impressive, easy to follow guide as to how the selling and buying process worked. Right from the start her professionalism and dedication shone through. She eased our fears (Not having been in the market for over 32yrs) and gave us confidence that her experience in the industry would guide us comfortably through the process of buying and selling. Michelle loves her work and this shows in everything she does. To say she goes the extra mile is an understatement, she knows no bounds when it comes to helping her clients. You are informed every step of the way. Around her is an amazing team of office staff and tradies of every description, including her very able husband Jeff, she can call on to do those little repair jobs that are needed when coming to the market. In valuing our home Michelle gave us a realistic price that matched exactly where we believed our property was on the market. In selling our home she achieved exactly that price. Her commission rates were very reasonable and the advertising costs below what we were expecting. We have now moved into our lovely new home in Edgewater. It is without reservation that I can recommend Michelle Hawkins and the team at Michelle Hawkins Real Estate to anyone wanting to sell or buy property. WELL DONE MICHELLE, (ten out of ten)!!!!!! Regards John & Coleen Hyde May 2018

John and Coleen Hyde