Property Management

After living at the same address for over 32 yrs we reluctantly made the decision to downsize. This began a three year search, by the end of which we were seriously doubting our decision as we systematically eliminated properties for a myriad of reasons. We had several Real Estate Agents come and offer their services whilst valuing our property. Their approach to us ranged from the "ho hum", I'm actually doing you guys a favour. To the high flying number crunchers that gave us figures more suited to Dalkeith than our middle class family suburb. To say we were not impressed is an understatement and further reinforced our commitment to stay where we were. A visit to a home open in Edgewater brought us in contact with Michelle Hawkins. We loved the property she was showing and we invited her to visit ours to value it for us. Michelle arrived at our home with a comprehensive resume of the suburb, surrounding sales in the area and an impressive, easy to follow guide as to how the selling and buying process worked. Right from the start her professionalism and dedication shone through. She eased our fears (Not having been in the market for over 32yrs) and gave us confidence that her experience in the industry would guide us comfortably through the process of buying and selling. Michelle loves her work and this shows in everything she does. To say she goes the extra mile is an understatement, she knows no bounds when it comes to helping her clients. You are informed every step of the way. Around her is an amazing team of office staff and tradies of every description, including her very able husband Jeff, she can call on to do those little repair jobs that are needed when coming to the market. In valuing our home Michelle gave us a realistic price that matched exactly where we believed our property was on the market. In selling our home she achieved exactly that price. Her commission rates were very reasonable and the advertising costs below what we were expecting. We have now moved into our lovely new home in Edgewater. It is without reservation that I can recommend Michelle Hawkins and the team at Michelle Hawkins Real Estate to anyone wanting to sell or buy property. WELL DONE MICHELLE, (ten out of ten)!!!!!! Regards John & Coleen Hyde May 2018

John and Coleen Hyde

Over a five year period I watched in despair as my investment property was gradually wrecked whilst being managed by one of the top, award winning management companies in West Australia. The company failed to update the property condition report between tenants and after a major upgrade of floor coverings and installation of a new kitchen and laundry. Due to their incompetence an almost new dishwasher was thrown out, the gardens were ruined and the driveway partially wrecked. Due to the high staff turnover within the company, different property managers inspected the property at the 3 monthly inspections and none reported the new kitchen. In fact they did not even realise that the tenants had a dog or that other family members were now living in the house without permission. It was a tremendous relief when Michelle from Michelle Hawkins Real Estate took over the management of the property. In record time she ensured that the dishwasher was replaced and all damages repaired. I was most impressed with her professionalism, her attention to even the smallest detail and her highly effective organisational skills. Now that Jenny Fraser has joined her, I now have the peace of mind knowing that the property is well cared for by a small team of true professionals. It is essential to have consistency when managing properties, especially when the owner lives overseas. Michelle and her team now also manage my sons property. They assisted in having the property renovated, organising quotes and installations for new floor coverings and window treatments. In addition they found an exceptional handyman who renovated the gardens and repainted the whole property at a very reasonable price. I can highly recommend Michelle at Michelle Hawkins Real Estate and her team of 5 to anybody who cares about their investment properties. They go above and beyond to ensure the properties are well maintained and owners and tenants are looked after and treated fairly. Best wishes Eileen Mackenzie Xabia, Alicante. Spain

Eileen Mackenzie

Michelle Hawkins came highly recommended to us by another real estate agent and obviously has the respect of her peers and those who work in the real estate industry. It was clear from the start that Michelle was very professional in her approach and very enthusiastic about real estate. She loves her job. She is an excellent communicator with a wonderful attitude, very pleasant and friendly personality and is a pleasure to work with. Michelle clearly has a thorough knowledge and understanding of the real estate market in general and particularly in her area. She provided some great presentation ideas and made some of her own pictures and furnishings available to complete the finishing touches. She has realistic pricing expectations and a marketing strategy designed to obtain the best possible price for the property. We were particularly impressed when, within a week of having the house open, she came to us with three signed offers. Good ones too! After the sale Michelle kept on top of the situation at every stage through to settlement making sure that it all ran smoothly. We will definitely be using Michelle

Bill and Wendy Price